The 3 Step Triple Threat: Become an excellent communicator to be a better leader

AAA: The 3 Step Triple Threat… Ask, Announce, Act (Repeat)

(Part 2 of a 3 part series: What do frogs have to do with leadership and goals?)

Research shows only 3% of the population sets and puts their goals in writing.  Of those written goals, I will guess the majority is strategic goals and the minority is in the area of soft skills, specifically interpersonal and communication skills at work.  Why?  While strategic goals may be easier to measure, the interpersonal skills may contribute to leadership success.

Step #1: ASK

Take a poll, choose a goal and define success.  When it comes to how you can improve in the interpersonal department, ask someone who will tell you the truth, because your employees or colleagues may not, even if you do have the courage to ask them (courage is an advanced level skill, by the way).

All you will say in response to your questions is a genuine, “Thank you.”  No arguing, “yes, but” -ing or coming to your own defense.  Just shut up and listen.

  • Take a poll: Ask your family and a close friend or two the first question, “What are one or two areas where you see opportunities for my improvement?”
  • Chose a goal: You may get several different answers, so pick one that interests you, if possible.
  • Define success with the answers to the second question, “What will I be doing or saying that will be a sign to you I am making progress toward my goal?”  Why ask?  First, your close friends and family won’t lie to you because they don’t have anything to lose.  Second, what you think you should do isn’t nearly as important as what others perceive.  Odds are, if your family and friends come up with similar areas of improvement, your employees will agree, too.

Your action step:  What did you come up with after Step #1:  Ask?  Write it down, or better yet, post it below!

 Stay tuned for Step #2:  Announce … 

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About the Author Christina

Christina Haxton is the Chief Potential Officer & Founder of The Center for Sustainable Strategies, a business strategy & executive advisory company, assisting technology and life science entrepreneurs, business owners & CEOs to build a strong, purpose-driven company, achieve sustainable growth & avoid burnout. Contact Christina at (970) 387-8935 or christina@sustainable-leaders.com to inquire about speaking, training, coaching and consulting solutions for yourself or your company.

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2 comments
Jon R. Herbold says February 28, 2012

This totally applies to project management also !! Jon

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Leadership takes more than awareness: It takes courage and action | Leadership development, speaking & coaching for Sustainable Leaders says April 9, 2012

[…] because of failure to follow Steps #2 and #3 of the change process. (Click here to read Step #1 and #2 and #3 in the previous post on Leadership, Frogs & […]

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