Watch your language!
To eliminate “lizard brain” (the emotional hijack caused by stress) avoid asking questions like “Why did you ..??” “WHY can’t you …?” “WHY don’t you …?” “WHY?” not only results in the listener feeling defensive, but also rarely matters when we are looking for solutions to a problem.
A better question effective leaders ask begins with “what” or “how” and helps people think. One example is asked with genuine curiosity (remember to manage your frustration first) … “What did you hope would happen by doing XYZ?”
Then, if you want people to trust you, shut up and listen.
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Stress causes more than just physical symptoms. Did you know stress in the workplace erodes trust, productivity and creativity of you and your team?
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Christina Haxton is the Chief Potential Officer & Founder of The Center for Sustainable Strategies, a business strategy & executive advisory company, assisting technology and life science entrepreneurs, business owners & CEOs to build a strong, purpose-driven company, achieve sustainable growth & avoid burnout. Contact Christina at (970) 387-8935 or email@example.com to inquire about speaking, training, coaching and consulting solutions for yourself or your company.